Refund Policy

Last Updated: May 21, 2025

Introduction

Thank you for choosing Elite Parts Inventory Inc. ("we," "our," or "us") for your services. This Refund Policy explains our position on refunds and cancellations for services booked through our website at www.elitepartsinventory.com.

By engaging our services, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.

No Refund Policy

Elite Parts Inventory Inc. operates on a strict no-refund policy for all services. Once a service has been booked and payment has been processed, we do not offer refunds under any circumstances, including but not limited to:

Change of mind
Scheduling conflicts
Finding similar services elsewhere at a lower price
Any other reason not related to service quality or misrepresentation

Service Quality Assurance

We are committed to delivering high-quality services that meet professional standards. All service descriptions on our website are accurate and represent our offerings to the best of our knowledge.

Booking Verification

Before finalizing your service booking:

Review all service details carefully to ensure you are selecting the appropriate service
Verify that the scope of work meets your requirements
Confirm your scheduled date and time (if applicable)
Ensure all contact information is correct

Once a service is booked and payment is processed, it cannot be canceled, and no refunds will be issued.

Incomplete or Inadequate Services

In the event that you believe a service was incomplete or did not meet the agreed-upon specifications:

You must notify us within 48 hours of service completion
Provide your booking reference number
Include a detailed description of the specific issues with the service provided

While we do not offer refunds, we may, at our sole discretion, offer to remedy the situation by completing any aspects of the service that were agreed upon but not delivered. This determination will be made on a case-by-case basis and is not guaranteed.

Rescheduling

We understand that circumstances may arise requiring you to reschedule your service. Please contact us at least 48 hours in advance of your scheduled service to inquire about rescheduling options. Rescheduling is subject to availability and may incur additional fees. No refunds will be provided if rescheduling is not possible.

Service Cancellation by Elite Parts Inventory Inc.

In rare circumstances, we may need to cancel a scheduled service due to unforeseen events or circumstances beyond our control. In such cases, we will make every effort to reschedule your service at a mutually convenient time. No refunds will be issued; instead, the value will be applied to the rescheduled service.

Exceptions

There are no exceptions to this policy unless required by applicable law. Any exceptions will be at our sole discretion and will be handled on a case-by-case basis.

Customer Responsibility

It is the customer's responsibility to:

Research our services thoroughly before booking
Ensure the selected service meets your specific needs
Carefully review bookings before confirmation
Be available and prepared at the scheduled service time

Contact Information

If you have questions about this policy or need to discuss a service issue, please contact our customer service team at:

Email: shane@elitepartsinventory.com
Phone: (518) 419-8513
Hours of Operation: Monday-Friday 8am-5pm EST

Changes to This Policy

We reserve the right to modify this policy at any time without prior notice. Changes will be effective immediately upon posting to our website.

Legal Compliance

Nothing in this policy is intended to limit your rights under applicable consumer protection laws. Where mandatory consumer protection laws in your jurisdiction require refunds under specific circumstances, we will comply with such legal requirements.

Thank you for your understanding of our no-refund policy. We are committed to providing high-quality services and excellent customer care.